The Clinical Protocol

Conversion is a science.
Treat it like one.

Three phases. Diagnostics before decisions. Engineering-grade blueprints before development. Statistical certainty before declaring a winner.

I
Diagnostic PhaseThe 100-point audit
II
Design PhaseEngineering-ready blueprints
III
Statistical EngineBayesian certainty
I
Phase One

The Diagnostic.
We don't guess.

Before a single pixel changes on your store, we perform a structured heuristic and behavioural audit of your entire funnel. Not a checklist walkthrough — a clinical diagnosis.

We examine cognitive load at each decision point. We evaluate scientific claim validity against how skeptical health buyers actually read product pages. We run a full GA4 and GTM data integrity audit to verify that every decision downstream is built on accurate signal, not noise.

The output is a 100-point audit board — every friction point categorised, scored by estimated revenue impact, and assigned a test hypothesis. Nothing vague. Nothing generic. Every finding is specific to your funnel, your buyer, and your data.

CRO Audit Board — [Client] — 100 Points
Client-confidential — sample structure shown
Analytics integrity · 18 checkpoints
Add-to-cart event firing on page load (false positive)
P1
Checkout begin event missing on mobile flow
P1
GA4 funnel steps misaligned with GTM triggers
P2
Purchase confirmation event — clean
PDP trust signals · 24 checkpoints
Overclaiming copy on hero section — compliance risk
P1
Clinical citations buried below fold, need elevation
P2
Side-effects section absent — fear objection unaddressed
P2
Checkout friction · 14 checkpoints
3 unnecessary form fields increasing drop-off
P1
Express checkout options visible — clean
II
Phase Two

Engineering-Ready
Blueprints.

Most agencies hand developers a PDF of annotated screenshots and call it a brief. We don't. Every experiment variant is produced as a high-fidelity wireframe with exact technical specifications.

Pixel dimensions. Copy hierarchy. Interaction states. Data layer requirements. These aren't "pretty pictures" — they are zero-ambiguity implementation briefs that a developer can ship without a single clarification call.

The design phase also forces rigour on the hypothesis itself. If a variant can't be wireframed precisely, the hypothesis isn't specific enough. That discipline prevents vague experiments and ensures every test is measuring exactly one variable.

Wireframe · Variant B — PDP Hero
Spec · Technical requirements
HypothesisElevating clinical citations above fold reduces fear-based exit
VariableCitation block position: below → above fold
Primary metricAdd-to-cart rate
SecondaryScroll depth > 60%
Data layercitation_view event on element enter
Min. sample1,200 sessions / variant
ToolVWO · JS injection
Phase Three

Bayesian certainty.
Not noise dressed up as a win.

The most common failure mode in CRO isn't bad experiments — it's calling winners too early on insufficient data. A standard frequentist A/B test with a p-value of 0.05 still has a 1-in-20 chance of being a false positive. Run enough tests and you'll "win" your way to worse performance.

We use a Bayesian statistical framework — backed by an Executive PG in Data Science from IIIT Bangalore — that accounts for prior knowledge, quantifies the probability of being wrong, and provides a continuous read of confidence rather than a binary pass/fail threshold.

A winner is only called when the math unambiguously says it's a win. That's not a preference. That's a clinical standard applied to conversion.

  • Pre-registered hypotheses — every test has a written, falsifiable prediction before a single session is recorded
  • Minimum sample sizing — calculated before launch based on baseline conversion rate and minimum detectable effect
  • Segment-level analysis — results broken down by device, traffic source, and new vs. returning before a winner is implemented
  • Post-test documentation — every result, win or loss, is documented with learnings that inform the next hypothesis
95%+
Minimum posterior probability before calling a winner
Not 80%. Not 90%. The threshold exists for a reason.
1 variable
Per experiment, always. No multivariate noise.
If you test five things at once, you learn nothing definitive.
100%
Of experiments have a written hypothesis before launch
A test without a hypothesis is just a guess with extra steps.

Ready to run experiments that actually mean something?

Start with a 30-minute discovery call. We'll look at your store and tell you where the diagnostic would begin.

Book a Free Discovery Call